Shipping Timelines - “Create true Transparency”
Finally, a way to introduce your customer to the shipping process. Want to stop the emails asking for shipping progress? Looking for a simple approach to get your customers into the product shipping loop. RepZio will be rolling out a simple time-line tool that will live in the Web Manager. This tool will create a new communication channel between you and your customers, which will eliminate the mystery around “when will I receive my order?”We are working to follow the same guidelines used by major big box stores for shipping hurdles faced by any company trying to keep customers happy while they wait for their order to arrive. Email updates and built in chat interfaces will create a seamless experience between ordering, shipping and delivering.